World-class telecommunications service development

World-class telecommunications service development

經過 Ellen Ward
4/5
(1 选票)
格式
260 頁數
首次發表
1998
发行商
Artech House

Finally, a thorough treatment of this critical area! Ward does an excellent job of describing what makes product/service development so unique in telecommunications.

There are plenty of books on new product development, but very few on service development. Fewer still -- in fact non-existent until now -- are books on telecommunications service development.

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